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. What is Macrea-File ?
. Do I have to pay something ? Is this free ?
. Must I use Macrea-File ?
. Will a click on publicities make me progress more quickly in a queue ?

. Why a queue ?
. Is the latency indicated exact ?
. Why do I have only 2 minutes to click on the download when it's ready ?
. when I choose a server nothing occurs
. When I click on "Download" in the download popup nothing occurs
. I have errors on a Macrea-File page
. Must I refresh the queue's page manually to progress in the queue ?

. I use another navigator that Internet Explorer, will Macrea-File function without problems ?
. I have band-width available and I want to make some profit to you
. I'm a webmaster and I would like to put a link towards your downloads on my website
. I can't stand publicities
. I would like to thank you but I don't know how
. I have a genius idea...
. What is Macrea-File ?
Macrea-file is the network Macreators' Download manager. This manager manages the queues on the various Macreators servers and allows the arrived first to download. Small connections aren't penalized with this system
. Do I have to pay something ? Is this free ?
We currently propose the downloads free, in counterpart you'll have progress in a queue.
A paying service should be set up in several months to enable you to download at full speed without queue, if you wish.
. Must I use Macrea-File ?
Macrea-file controls the downloads queue of and the band-width which is allocated to it, so you must use Macrea-File to download a file from the Macreators network.
. Will a click on publicities make me progress more quickly in a queue ?
Not at all. Publicities are there if you are interested by the anoncor's message. If you are, you can visit his Website by clicking on the publicity.

. Why a queue ?
The bandwidth is very expensive, we must limit the number of simultaneous downloads to preserve our bandwidth, and so to guarantee a high navigation speed.
. Is the latency indicated exact ?
The latency is calculated according to the maximum download speed authorized by user, So the indicated time can vary : that depends whether the user downloads at full speed or not.
. Why do I have only 2 minutes to click on the download when it's ready ?
The fact that your download is ready uses a place. If you don't start your download, the place is used for nothing. That's why if you don't click on the download link before 2 minutes, the file won't be available any more and you will have to enter the queue again.
This isn't the time which is assigned to you to download the file
. When I choose a server nothing occurs
It is extremely probable that you use an anti-popup software. If it's well configured, Wait for the end of the page loading before clicking on "Download". If nothing new occurs, turn your anti-popup software off.
. When I click on "Download" in the download popup nothing occurs
Turn your download software offand download your file from the tool of your navigator.
If nothing new occurs, turn your firewall and your anti-popup software off.
. I have errors on a Macrea-File page
Thank you to contact us so that we solve the problem as fast as possible. Don't forget to specify which error it is, and the actions you make before this error occurs.
. Must I refresh the queue's page manually to progress in the queue ?
No, that's not necessary and that won't make you progress more quickly in the queue. The page is refreshed every 30 seconds, clic "Alert me when the download is ready" to be informed when your download is possible.

. I use another navigator that Internet Explorer, will Macrea-File function without problems ?
Macrea-file was tested first on Mozilla and Internet Explorer. Konqueror and Mozilla for Linux also work after tests ; so all navigators should function without problems.
We recommend the use of Mozilla Firefox (available here) to replace Internet Explorer.
. I have band-width available and I want to make some profit to you
If you own a network with a big bandwidth and if you want to make some to us profit, you can contact us by the contacts page. However it is useless to contact us for a disk space at a free hoster, a connection of at least 2 or 3 Mbits/s is recommended
. I'm a webmaster and I would like to put a link towards your downloads on my website
Don't publish direct links towards the files on a server, that is useless because they are all protected from this type of link theft
We recommend to publish links towards the page which proposes the differents the mirrors to download the file.
. I can't stand publicities
We propose a file download free, publicities are our only way of remuneration to pay the differents servers and their bandwidth.
Blocking publicities is the best way to make the download paying
. I would like to thank you but I don't know how
You can address your thanks to us on the forum or by email. A support message is always welcome :).
. I have a genius idea...
If you have an idea to improve our service, you can post it on the forum or contact us directly by the contacts page.
However, know that we receive many suggestions... but few are realizable or relevant, so remain to stay reasonable.
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